Help

Help & How-To

A practical field guide for setup, daily tasks, permissions, and troubleshooting across the app.

31 topics

Help Topics

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How-To GuideArea: Help

Start Here

Welcome to Help inside FTS Outdoors. This is a friendly guide for parents, scouts, and leaders. Open the topic that matches what you are trying to do, start from the Main Menu when you need your dashboard, and use Toolbox when something in the unit’s setup needs fixing. Always check the unit you currently have selected before you worry that information is missing.

At a glance

Each topic explains what an area is for, who uses it, and what to try first when something looks wrong.
Always confirm you are viewing the unit you mean before you assume names, events, or messages disappeared.
If a button or card is missing, check the unit you have selected and your permissions before assuming something is wrong with the app.

Quick actions

  1. 1

    Open the Main Menu

    Return to the dashboard when you are unsure where a feature lives.

    Open: Main Menu

  2. 2

    Switch unit if needed

    When you belong to more than one unit, the unit you have selected decides which roster, events, and messages you see.

    Open: Manage Units

  3. 3

    Open Toolbox for setup fixes

    Use Toolbox for members, patrols or dens, units, and permissions when other parts of the app look wrong because setup is incomplete.

    Open: Toolbox

  4. 4

    Open the topic that matches what you are doing

    Skim the list and pick the topic that fits your task right now.

    Open: Help

What this module is for

Welcome to Help inside FTS Outdoors. This is a friendly guide for parents, scouts, and leaders. Open the topic that matches what you are trying to do, start from the Main Menu when you need your dashboard, and use Toolbox when something in the unit’s setup needs fixing. Always check the unit you currently have selected before you worry that information is missing.

  • Help is written for everyday unit life, not for technical staff.
  • Topics are grouped so leaders can train others and answer “where do I do that?” quickly.

Who should use it

  • Anyone new to the app who wants a calm, step-by-step orientation.
  • Adult leaders and youth leaders who want a shared guide for the unit.
  • Admins who are setting up the app for your unit and want a clear order to follow.
User

User

Start by confirming the unit you have selected, then open the area you need from the Main Menu.

Admin

Admin

Finish the first setup pass in Day-1 Unit Setup before everyone depends on messaging, attendance, or the calendar.

Do this first

  1. 1

    Sign in and open the Main Menu

    Make sure you can reach the dashboard and see the cards your role should have.

    Open: Main Menu

  2. 2

    Confirm the unit you have selected

    If you belong to more than one unit, switch to the unit you are working on before you change anything important.

    Open: Manage Units

  3. 3

    Skim the Help list

    Bookmark the topics you will use every week, such as Calendar, Messaging, and Attendance.

    Open: Help

Daily use

  1. 1

    Jump to a topic when you are stuck

    Use the summary and quick actions at the top of a topic to get moving again without reading everything.

  2. 2

    Return to the Main Menu between tasks

    The Main Menu is the hub that links Messaging, Calendar, Inventory, Roster Board, Attendance, Inspections, Library, Dutch Oven, Toolbox, and Help.

  3. 3

    Contact support with specifics when needed

    If something still fails, use the Support topic so your note includes the unit, the screen you were on, and what you already tried.

What is allowed

  • Use Help as the first stop when you are learning the app or helping another leader.
  • Follow topics for first-time setup, everyday use, things to avoid, and quick fixes.
  • Use the Support topic when these steps do not match what you see after you check the unit and permissions.

What is not allowed

  • Do not skip checking the unit you have selected when something looks missing.
  • Do not change permissions from random screens when Toolbox > Permissions is the right place.
  • Do not rely on old screenshots or chat threads when this Help page has the current steps.
Fix common issues
  • Wrong unit selected, which makes it look like events, members, or messages disappeared.
  • Looking for leader setup inside a day-to-day screen when the fix belongs in Toolbox.
  • Treating a missing button as an app defect before checking permissions and the unit you have selected.
Permissions (admin)
  • When access is wrong after sign-in, use Toolbox > Permissions and review default permissions for a role before adding several special-access entries for one person.
  • Confirm whether the role already includes Manage Calendar, Take Attendance, Manage Inventory, or Run Inspections before granting exceptions.
Where major features live
  • Main Menu: your dashboard and entry to each area.
  • Messaging: unit, patrol or den, group, direct, and event-linked conversations.
  • Calendar: schedule, event details, RSVPs, reminders, and event chat when enabled.
  • Inventory: gear, storage spots, checkout, QR labels, and reports.
  • Roster Board: simple view of members and patrols or dens for checking information.
  • Attendance: take, edit, and report who attended.
  • Uniform Inspection: live scoring and inspection reports.
  • Unit Library: books and literature, separate from gear in Inventory.
  • Toolbox: members, patrols or dens, units, permissions, profile, and related leader tools.
  • Dutch Oven: cooking helper for briquette counts and placement.
Tip

Tip

Open the topic that matches what you are doing right now, not only the name on the Main Menu card.

Reading on mobile

Tap any topic above to open the full guide in a panel. Long topics scroll inside the panel while the background stays locked.

Support / Feature Request

App version 3.0.0

Send feedback, report a problem, or request an improvement. This keeps the existing support submission flow and sends your message to the support inbox.